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We supplied a Business/Systems Analyst (BA) to Swinton Insurance Group to help produce a new document production system for centralising the production of letters and customer documents.  This included a customer portal website for storing and viewing electronic (pdf) documents. Also, new back office support systems for maintaining customer accounts and electronic document store and for monitoring system throughput an any errors generated. The system supports a nationwide network of sales offices and call centres plus multiple policy sale websites.  The central print solution is provided by batching PostScript files for supply to a single, 3rd party printing company. Following succesfull implenetation of the initial solution our BA Consultant remained on-site to assist with live support and for enhancements / expansion of the print solution for addional Swinton products and transaction type. Project Duration = June 2009...

We supplied a consultant to British Telecom who performed two roles over a period of 24 months:

• Project: Spine, the UK national database and transactional messaging service for the NHS National Program for IT (NPFiT).
• Technology: Oracle Database, HL7 & XML Messaging, Java J2EE Applications. Multi Tier Service Oriented Architecture (SOA).
• Role 1: Business/Systems Analystfor two of the Spine sub-systems: Electronic Transfer of Prescriptions (ETP/EPS) and View Prescriptions & Dispensing (VPD). Maintenance and updates to sub-system requirement specifications, business impact reports, defect analysis and resolution. UML / use-case documentation conforming to RUP methodology, managed in a Prince 2 project environment.
  • Functional Modelling: Use Case Specification, Activity Diagrams.
  • Data Modelling: Entity Relationship Diagrams, Interface definitions (XML), State Transition Diagrams.
  • Workshop facilitation with key stakeholder (including: domain managers, business clients, system architects and third party suppliers) for elaboration of business requirements.
• Role 2:...