We supplied a Systema Analysis to the DWP's Information Technology Services Agency (ITSA) -who were subsequently outsoureced to EDS.
Responsible for systems analysis and design for enhancements & new requirements to the Jobseeker's Allowance payment system running on an ICL mainframe.
Tasks performed include:
- External Design (function descriptions, dialogue designs)
- Technical Design (data definitions, program specifications, structure charts)
- Writing and execution of test scripts.
- Fault diagnosis and resolution, during system testing and post implementation support.
